Smithfield, Rhode Island - Computer Repair Technician

Job Title: Computer Repair Technician
Department: Repair/Retail
Reports to: Store Manager
Location: Smithfield, Rhode Island
Dress Code: Cellairis Retail Dress Code
Travel: N/A
Benefits: N/A
Schedule: Several shifts/locations available
This role is designed with an option to coach the successful Repair Technician into franchise/store ownership. 100% financed by Cellairis.

Core Competencies:

• Ability to diagnose, troubleshoot, and repair devices within an allotted time frame
• Have dexterity to be able to use your hands with small tools and parts
• Clear vision and the ability to follow instructions
• Ability to adapt to ever-changing electronic industry
• Ability to multi-task efficiently
• Able to comprehend technical documentation, charts, and operating
• Timely output to ensure continuity, quality, and safety is mandatory
• Communication: ability to ask questions and listen to customers in order to find out the issue, explain the problem in a clear and understandable way, and give them options for repair or replacement.
• Dexterity: Computer repair techs use their hands to manipulate objects within the computer.
• Troubleshooting: Computer repair techs must be able to diagnose, repair and test computer problems as they arise.

Job Description:

Cellairis specializes in cell phone, tablet, and computer repairs plus, we are the leading device accessory sales company. We are a nationwide company with over 500 corporate and franchise owned locations. Due to one our newest business launches with the largest retailer in the world; Wal-Mart our growth and the demand for talented Computer Repair Technicians has catapulted.

Hiring Requirements:

• Minimum two years' experience working within the repair industry; preferably "Apple Ecosystem"
• Ability to have genuine customer service skills and develop relationships with clients
• Physical skill requirements
  • Vision/hand-eye coordination to perform repairs
  • Lift 25 Lbs.
• Good vision/hand-eye coordination
• Own reliable transportation/Valid Driver's License
• Ability to pass background check/drug test
• Professional appearance

Previous Work Experience:

• Retail experience recommended but not required
  • 2+ years in electronic repair location
  • Proven ability to meet and exceed repair goals

Disclosure Statement:

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and a non-acceptable commute distance. This job description is not necessarily an exhaustive list of all requirements, or working conditions associated with this job. Although this job description is intended to be an accurate reflection of the current job, the company reserves the right to revise the job or to require different tasks be performed when circumstances warrant, including but not limited to emergencies, changes in personnel, workload, rush jobs, or technological developments. We are a smoke free work environment and strive to employ Nonsmokers. All employees share in and have the responsibility for enforcing this policy. This policy's intent is to provide a safe and healthy work environment for our employees. All Candidates are subject to a Reference Check/Background Check/Credit Check/ Drug Screen/Skills Assessment/ Personality Assessment/Language Proficiency Testing.